Privacy Policy
What information we collect through this website and by phone, and how we use it.
A real person answers. Most quotes take under 3 minutes by phone.
Last updated: November 7, 2026.
What we collect
When you use our quote or contact form, we collect the name, phone number, email address and message you type, plus the page you sent it from and the date and time we received it. When you call, we record the details you give us to quote and schedule your rental, such as delivery address, dates and billing details.
How we use it
We use your information only to answer your request, quote and schedule your rental, deliver, service and pick up units, and bill you. We do not sell or rent your information.
Form processing
Form messages are delivered to us through Web3Forms, a form-delivery service, which passes your message to our email inbox. Card payments are processed by our payment processor; we do not store full card numbers on this website.
Cookies and analytics
This site does not use advertising cookies. We may use basic analytics to understand which pages are useful. Embedded Google Maps on the contact page may set cookies under Google's policies.
Retention
We keep rental and billing records as long as needed for business and tax purposes, then delete them.
Your choices
To see, correct or delete the information we hold about you, call (615) 237-6088 or write to Ethan Rental Works, 813 N Broadway, Portland, TN 37148.